Privacy policy

Privacy Policy - Carminna

At Carminna, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit Carminna, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this information to:

• Communicate with you;
• Screen our orders for potential risk or fraud;
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. Legal Basis for Processing (EEA and UK Customers)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information under the following legal bases:

• Contractual Necessity: To fulfill the contract we have with you (e.g., to deliver your order).
• Consent: When you opt-in to receive our newsletter or marketing materials.
• Legitimate Interests: To improve our services and protect our store from fraud.
• Legal Obligation: When we need to comply with tax or accounting laws.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• We use Shopify (or other platform) to power our online store.
• We use Google Analytics to help us understand how our customers use the site.
• We may share your information to comply with applicable laws and regulations or to protect our rights.

5. International Data Transfers

Your information may be transferred outside of Europe or the UK (for example, to servers in the United States). When we do this, we ensure that appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data.

6. Your Rights

If you are a resident of the UK or Europe, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You also have the right to object to processing or request data portability.

To exercise these rights, please contact us through the contact information below.

7. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We are required by law to keep certain financial and tax data for several years.

8. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: