Terms of Service

Terms of Service - Carminna

1. Introduction

Welcome to Carminna. This website is operated by Carminna. Throughout the site, the terms “we”, “us” and “our” refer to Carminna. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

3. Products and Pricing

We reserve the right to modify or discontinue any product at any time.

  • Pricing: All prices are subject to change without notice. For customers within the UK/EU, prices include VAT at the applicable rate unless stated otherwise.
  • Accuracy: We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

4. Billing and Account Information

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

 

5. Right of Withdrawal (Cancellation) - EU & UK Only

If you are a consumer based in the EU or UK, you have the right to cancel your contract and return your order for any reason within 14 days of receiving your goods.

  • To exercise this right, you must inform us of your decision via a clear statement (e.g., an email).
  • The goods must be returned in their original condition. You will be responsible for the cost of returning the items unless the product is faulty.

6. Returns and Refunds

Beyond the statutory 14-day withdrawal period, our standard return policy lasts [Insert Number, e.g., 30] days. If this period has expired, we unfortunately cannot offer you a refund or exchange. For more details, please see our [Link to Return Policy].

7. Limitation of Liability

Carminna does not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Carminna, our directors, or employees be liable for any injury, loss, claim, or any direct/indirect damages arising from your use of any of the service or any products procured using the service.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Insert Country, e.g., the United Kingdom / Ireland].

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

10. Contact Information

Questions about the Terms of Service should be sent to us at: Carminna Support Email: